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Bianca B

1 reviews | Active since Jun 2017

05 Jun 2017, 16:01

Goes the extra mile

<p>I recently had to claim from my Mtn Mobile insurance and after waiting a long time for someone to get back to me after many emails and promises, I finally dealt with Junaid Basson and so happy I did, he was very helpful and simplified the whole process for me, it took just a couple days to get everything sorted which is unheard of and Junaid made sure i was kept up to date throughout. Thats a rare find in customer service nowadays. </p>

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply05 Jun 2017, 16:35
Official

Good afternoon Bianca

Thank you for taking the time out of your busy Monday to compliment the service you received from Junaid.

I have escalated the above to him and his manager and I am sure it will make his day.

Have a great day further.

Kind regards,

Ruark Jewell