MT
Musawenkosi T

1 reviews | Active since Feb 2013

21 Jan 2016, 08:57

EXPECTATIONS EXCEEDED

I submitted a claim for my phone to be repaired, phone could not be repaired there new handset was provided the process was so quick paid my excess Friday and received my new phone on Monday. She was avalable to answer any questions I had where a follow up was needed she did not just tell me who to contact but did everything on my behalf, we went the extra mile to ensure my claim went through smoothly and that is appreciated. You are a STAR

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply21 Jan 2016, 09:21
Official
Hello Mpangas,

Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.

We value your feedback and will pass this great news on to the relevant team member.

Kind Regards

Megan Hope