MR
Monique R

1 reviews | Active since May 2017

03 May 2017, 13:46

Exceptional service

<p>I have insured my cellular devices with 24Mobility which is part of PINNACLE MARKETING. My wife upgraded her contract and I said I would add her to my insurance instead of her taking out a whole new contract. I emailed the details to the information email and within a few hours I received an email that I had been copied in on for the matter to be attended to . The following morning I was contacted by a very friendly and professional queries administration to advise that I needed to complete an application form with all my wife's details on and then email directly to her and she would attend to it. This was done and within 10 minutes I received an email with my contract document confirming that the phone had been added with all the details of date of coverage, cost etc.</p> <p>This is a true testament that good quality and professional service is still available.</p> <p>I will definately recommend them to anyone looking for cover for cellular devices</p>

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply03 May 2017, 16:15
Official

Good afternoon Monjax

Thank you very much for taking the time out of your busy day to compliment the customer service you have received from our queries department.

I have escalated the above to the queries departments manager and I am sure they will be thrilled.

Have a great day further.

Kind regards,

Ruark Jewell

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