HN
Housewife N

1 reviews | Active since Jan 2013

27 Mar 2015, 15:53

Exceptional Customer satisfaction skills

I do not know when last i got such a good service, i made a claim for a cellphone and a tablet on 25 March 2014 and both claims were settled on the 26th March, on 27th Mach at 3pm my phones were delivered to me!!! Great service welldone team 24hour mobility. I loved the service that i received, they were calling me asking for missing documents they were so patient with me, they gave me feedback for everything. I do not have the right words to say thank you, i wish South Africa can have workers like these in many companies (Lavona, Deidre Booysen, Jozette Bowes, Zandile Mkhize, Lizelle Aver, Lavona Sylvester) Not forgetting the Courier Guy who waited for me and called me with his own cellphone. You people you make a great team.!!! <br> If we as customers submit all the requirements in time i gues we are guaranteed great service in return!

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply27 Mar 2015, 15:58
Official
Hello Housewife2,

Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.

We value your feedback and will pass this great news on to the relevant team member.

Kind Regards

Chanel du Plessis
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