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Ntokozo N

1 reviews | Active since Jun 2015

26 Jun 2015, 08:50

Excellent service

I would like to take this opportunity to thank 24hour mobility for an excellent service during my insurance claim. <br> <br> In particular I would like to thank Gene Sias, the Claims Facilitator. She was very helpful to me during my time of distress after losing my phone. <br> <br> She guided me step by step on what I should do regarding my lost phone. Her service was personalized, I felt very important communicating with her on e-mail and phone. Her e-mails were very helpful, the last I got resulted in me getting my phone the next day. <br> <br> Thank you very much Gene. Your service is very much appreciated by me. Keep up the good work.

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply26 Jun 2015, 09:42
Official
Hello Ntokozzzo,

Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.

We value your feedback and will pass this great news on to the relevant team member.

Kind Regards

Megan Hope