Excellent service

<p>I have been with 24hour mobility insurance for over 2 years... I claimed for a lost device and my device was replaced very quickly without any hassles and I was kept informed at every stage on the process of my claim... The replacement decive I received just over 2 months ago suddenly switched off and would not turn back on. I called they are contact centre and was requested to send email to their claims department. I was fortunate to be dealing with a lady by the name of Gene Sias who responded to my email promply within minutes in a professional manner. She escalated my query to the relevant department. I hope to receive the same level of service as when I claimed. And to Gene Sias, thank you and keep up the good job.</p>