Excellent feedback and response time

I held an insurance contract for my mobile phone.<br> I emailed 24Hour Mobility on their [Email Removed] email address providing information I believed necessary for my request. (11-May-2015 11:44 AM)<br> Request was to cancel the insurance (no longer had the phone) and needed to know current coverage and any further debits<br> My email was actioned initially advising that the request was being looked into. (11-May-2015)<br> Official feedback was recieved with all that I wanted to know in a clear and precise manner with a great attitude from Luzette Willemse (12 May 2015 11:31 AM)<br> <br> I am extremely pleased with the efficiency with which my request via email was directed and subsequently handled.<br> <br> I really appreciate the information provided as well as the great response time to the request.<br> <br> Thank you very much!