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Siphamandla N

1 reviews | Active since May 2015

28 May 2015, 18:28

Excellent customer service experience

I would like to applaud the excellency in terms of customer service that I experienced during the claim process of my ****** cellphone. It took a maximum of 3 days to have a replacement of my ****** cellphone in hand. The 3 days includes the submition of claim documents, claim authorisation and receipts of my new cellphone. Credits goes to Nicholas Labistour, Dhaneshree Ramsamy and everyone else who was involved behind the scenes. Keep it up Nicholas, Dhaneshree and team 24 hour mobility. 24 hour mobility you're the best.

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply29 May 2015, 09:10
Official
Hello spharizer,

Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.

We value your feedback and will pass this great news on to the relevant team members.

Kind Regards

Chanel du Plessis
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