SK
Selby K

1 reviews | Active since Jul 2015

31 Jul 2015, 13:33

Effective and positive response

I would Like to commende Luzette Willemse for exeptional service i received from her after I had a problem with my policy. the primary couse of my trouble was my bank being unable to release funds/ debit order towards my policy. I had to make a direct/ manual deposite. All call center consultants couldn't assist. But I spoke to Luzette Willemse via email and my query was resolved in no time. <br> <br> Thank you very much for the work and caring for your clients.

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply03 Aug 2015, 10:25
Official
Hello Mtungwa123,

Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.

We value your feedback and will pass this great news on to the relevant team member.

Kind Regards

Chanel du Plessis
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