DISPUTE FINALLY RESOLVED!

<p>After MANY emails on a dispute we had a on a policy that I cancelled in 2013 and that was still being deducted from my account until 2016, it was finally resolved today.</p> <p>Had it not been for Luzette who saw my frustration on the emails and then finally phoned me in person it would never have been resolved.</p> <p>The 2nd call from her today was the good news that I will be refunded all the moneys!</p> <p>My persistance to 24 HR that I am the loser and that 24HR should take responsibilty was ignored.</p> <p>Finally Luzette phoned me and agreed with my pointbof view and arranged for my refund.</p> <p>Thanks Luzette!</p> <p>Justice has been done and I am happy that I as a client has been rightfully refunded.</p> <p>We all learned from this.</p> <p>Companies must double check on their admin & Clients must check montly on their debit orders.</p> <p>Thanks again Luzette!</p>