SK
SANDRA K
1 reviews | Active since Oct 2015
01 Oct 2015, 08:35
CLAIMS ARE REPUDIATED CONSISTENTLY
I have a number of phones on contract with this insurance through business and personal. When my husband I-Phone was ****** they repudiated the claim as another sim-card was in the phone \no kidding the ***** was using it". <br> <br> Now my husband was using my sons phone and has dropped the i-phone and cracked the screen...guess what the claim repudiated AGAIN!!!! Because of the sim card not being registered for this phone. As far as i am aware there is a 2 x screen repairs on any I-Phone so why would there be any relevance to this claim if it had a sim card or not.<br> <br> I will be canceling all my 16 contracts business and personal and spread the work of this money making racket."""
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Replies (1)0
Replies (1)24Hour Mobility Cellphone Insurance's replyOfficial
01 Oct 2015, 16:56Hello SANDRADEKOCK,
Thank you for bringing the above matter to our attention,
please be advised that this complaint has been escalated to management at the underwriters office for review and investigation,
feedback will be provided once the investigation has been completed.
Kind regards
Megan Hope
***
Thank you for bringing the above matter to our attention,
please be advised that this complaint has been escalated to management at the underwriters office for review and investigation,
feedback will be provided once the investigation has been completed.
Kind regards
Megan Hope
***
24Hour Mobility Cellphone Insurance's reply01 Oct 2015, 16:56
Official
Hello SANDRADEKOCK,
Thank you for bringing the above matter to our attention,
please be advised that this complaint has been escalated to management at the underwriters office for review and investigation,
feedback will be provided once the investigation has been completed.
Kind regards
Megan Hope
***
Thank you for bringing the above matter to our attention,
please be advised that this complaint has been escalated to management at the underwriters office for review and investigation,
feedback will be provided once the investigation has been completed.
Kind regards
Megan Hope
***
