1 reviews | Active since Mar 2013
claim denied
I lost my phone and after claiming, My claim was declined reason being: oLoss or damage arising from the MOBILE DEVICE where it is left unattended in a public place, place of recreation, office, mall or social occasion where it is vulnerable for easy removal or damage. But I had left the phone with my wife who was sitted at the table all the time as we were having a family braai with our relatives/friends families. I could not keep the phone with me as I was attending the kids,braai, playing etc. My wife, who is 4 months pregnant, was seated with the other wifes/girlfriends, watching the table(where the phone was), bags,preparing salads,gravy etc. The point is my phone was ATTENDED by my WIFE when it got lost .(The last I checked, the law states that : All assets and liabilities belong to both spouses equally unless an antenuptial contract is drawn up) I am really looking forward to their formal response, Im going to take this further. This is an insult to my wife. My lawyer said \ insurance is there NOT to pay claims"I guess he was right. I pray to get the formal response ASAP. This is day light ******* according to me. <br> """
Thank you for bringing the above matter to our attention.
Please be advised that this claim is currently under investigations and your complaint has been escalated to management at the underwriters office for review.
Feedback will be provided once the investigation has been completed.
kind regards
Megan Hope
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Thank you for bringing the above matter to our attention.
Please be advised that this claim is currently under investigations and your complaint has been escalated to management at the underwriters office for review.
Feedback will be provided once the investigation has been completed.
kind regards
Megan Hope
***
