TS
Tshepo S
1 reviews | Active since Sept 2015
10 Sept 2015, 20:29
Claim
In December 2014 24hr mobility insurance took my phone to repair it's cracked screen but till today i haven't got my phone back. I've been calling every week but I've been sent from pillar to post. <br> <br> What annoys me is that they keep on deducting their premiums every month for a phone i don't have anymore.
Helpful (0)
Replies (1)0
Replies (1)
24Hour Mobility Cellphone Insurance's replyOfficial
11 Sept 2015, 09:20Hello gentry25,
Thank you for bringing this matter to my attention.
The claim is currently under investigation and the findings will be sent to management for review and resolution. This is not the kind of service we expect our clients to receive and we sincerely apologise for the inconvenience caused.
Feedback will be urgently supp****.
Kind regards
Megan Hope
***
Thank you for bringing this matter to my attention.
The claim is currently under investigation and the findings will be sent to management for review and resolution. This is not the kind of service we expect our clients to receive and we sincerely apologise for the inconvenience caused.
Feedback will be urgently supp****.
Kind regards
Megan Hope
***
24Hour Mobility Cellphone Insurance's reply11 Sept 2015, 09:20
Official
Hello gentry25,
Thank you for bringing this matter to my attention.
The claim is currently under investigation and the findings will be sent to management for review and resolution. This is not the kind of service we expect our clients to receive and we sincerely apologise for the inconvenience caused.
Feedback will be urgently supp****.
Kind regards
Megan Hope
***
Thank you for bringing this matter to my attention.
The claim is currently under investigation and the findings will be sent to management for review and resolution. This is not the kind of service we expect our clients to receive and we sincerely apologise for the inconvenience caused.
Feedback will be urgently supp****.
Kind regards
Megan Hope
***