LM
Lebohang M
1 reviews | Active since Oct 2015
20 Oct 2015, 08:56
Cellphone Insurance Claim
Jabu helped me when my claim was rejected because of the Insurer's poor customer service she took her time in undrstanding my story and promised to take the matter to relevant people and sort it out in time.She went back and track my grievaences from January and discover that 24 hour mobility did not handle my matter well and helped me just the way I was expecting.She was not emotional when I was angry with her,she showed a true meaning of proffesionalism.I am happy that she came into my resque.I hope she will keep up with the good work she is doing,she even showed me how important I am as a client.
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Replies (1)0
Replies (1)24Hour Mobility Cellphone Insurance's replyOfficial
20 Oct 2015, 13:13Hello Lebza247,
I am sorry to hear of the initial frustration caused with your claim, however I would like to thank you for still taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.
We value your feedback and will pass this great news on to the relevant team member.
Kind Regards
Chanel du Plessis
***
I am sorry to hear of the initial frustration caused with your claim, however I would like to thank you for still taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.
We value your feedback and will pass this great news on to the relevant team member.
Kind Regards
Chanel du Plessis
***
24Hour Mobility Cellphone Insurance's reply20 Oct 2015, 13:13
Official
Hello Lebza247,
I am sorry to hear of the initial frustration caused with your claim, however I would like to thank you for still taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.
We value your feedback and will pass this great news on to the relevant team member.
Kind Regards
Chanel du Plessis
***
I am sorry to hear of the initial frustration caused with your claim, however I would like to thank you for still taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.
We value your feedback and will pass this great news on to the relevant team member.
Kind Regards
Chanel du Plessis
***
