SN
Siphosihle N
1 reviews | Active since Jul 2020
28 Jul 2020, 17:12
Cellphone Insurance
Being a loyal client of 24 Hour Mobility Cellphone Insurance, I am rather disappointed to receive an email that my claim has been declined because it didn't fall within the 30 days. Considering that my claim was during the nationwide lockdown, I was under assumption I cannot make a claim during the lockdown, 24 Hour Mobility cellphone insurance didn't inform me that you can still claim during the lockdown.
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24Hour Mobility Cellphone Insurance's replyOfficial
28 Jul 2020, 20:11Dear Siphosile,
Thank you for bringing your complaint to our attention.
The matter has been escalated and we will investigate and provide feedback tomorrow.
Kind Regards,
Megan Hope.
Thank you for bringing your complaint to our attention.
The matter has been escalated and we will investigate and provide feedback tomorrow.
Kind Regards,
Megan Hope.
24Hour Mobility Cellphone Insurance's reply28 Jul 2020, 20:11
Official
Dear Siphosile,
Thank you for bringing your complaint to our attention.
The matter has been escalated and we will investigate and provide feedback tomorrow.
Kind Regards,
Megan Hope.
Thank you for bringing your complaint to our attention.
The matter has been escalated and we will investigate and provide feedback tomorrow.
Kind Regards,
Megan Hope.