MD
Mokgadi D

1 reviews | Active since Aug 2015

29 Apr 2020, 13:59

Best phone insurance

Had two claims ever with 6 months of being with them. 1st claim was approved within 48 hours. The back glass of my iPhone was fixed and I got an update every day from Shahil Singh, he was so patient with me. even on the day my phone was delivered he called to check if I got it and if I was happy with the service. 2nd claim was for my screen, again within 48hours it was approved and my phone was repaired. The driver of the courier handed my package to the delivery department which he wasn't supposed to so it was a bit of a bumper because I didn't know my phone had arrived. none the less I was happy with the overall service.

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply05 May 2020, 16:06
Official
Dear Mokgadi, 

Thank you for the feedback, we will share this great news with our Team which will go a long way in inspiring them to continue to provide exceptional service. 

We will also investigate the matter with the courier as the package should have been delivered directly yo you. 

Thank you once again for taking the time out of your busy day to compliment our Team. 

Kind Regards 

Megan