KC
Khomotso C
1 reviews | Active since Oct 2018
02 Aug 2019, 06:51
Bad service from 24hour mobility
since from 2015 i have been paying my cellphone insurance my cellphone got lost 24hour mobility refuse to replace my cellohone this is my first time claiming from them this is unfair
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24Hour Mobility Cellphone Insurance's replyOfficial
29 Aug 2019, 09:51Dear K****tso Chuene, Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***
24Hour Mobility Cellphone Insurance's reply29 Aug 2019, 09:51
Official
Dear K****tso Chuene, Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***