TB
Tshepiso B
1 reviews | Active since Nov 2019
23 Nov 2019, 06:47
Bad service
I have a policy with them since 2013 and have successfully submitted claims before but now my claim was declined because the number is not insured yet I have been claiming with the number before I need help the agent even dropped the phone my ear
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Replies (1)
24Hour Mobility Cellphone Insurance's replyOfficial
25 Nov 2019, 16:19Dear Tshepiso B
Thank you for bringing this matter to our attention,
I have followed up on the claim and can see that the decision to decline was over turned and the claim has since been approved by the underwriter.
We apologise for the inconveniance caused.
Kind Regards,
Pinnacle Marketing Team.
Thank you for bringing this matter to our attention,
I have followed up on the claim and can see that the decision to decline was over turned and the claim has since been approved by the underwriter.
We apologise for the inconveniance caused.
Kind Regards,
Pinnacle Marketing Team.
24Hour Mobility Cellphone Insurance's reply25 Nov 2019, 16:19
Official
Dear Tshepiso B
Thank you for bringing this matter to our attention,
I have followed up on the claim and can see that the decision to decline was over turned and the claim has since been approved by the underwriter.
We apologise for the inconveniance caused.
Kind Regards,
Pinnacle Marketing Team.
Thank you for bringing this matter to our attention,
I have followed up on the claim and can see that the decision to decline was over turned and the claim has since been approved by the underwriter.
We apologise for the inconveniance caused.
Kind Regards,
Pinnacle Marketing Team.