RH
Regan H

1 reviews | Active since Sept 2013

27 Jan 2016, 09:29

Attentive with excellent feedback

My original handset could not be repaired and immediately i was notified by Lizelle Aver who was very helpful in supplying me with the necessary information to proceed with my claim. She offered me 3 options on replaceable devices due to the fact that they were similar to my original device. i questioned my options but a very attentive Lizelle was able to guide me through the process enlightening me on another avenue with which i can handle my claim even resulting to me speaking to a very patient and helpful gentleman by the name of Sipho in Logistics. in the end my claim was handled by an expert team that has restored my mindset that not all insurance companies give you the 'run around' That there are people like Lizelle and Sipho that are truly an asset to a unique and impressive insurance company like 24HR Mobility.

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply27 Jan 2016, 09:45
Official
Hello #nevercomplains,

Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.

We value your feedback and will pass this great news on to the relevant team members.

Kind Regards

Megan Hope