atrocious service!!

This is the second compliant that I am lodging with my insurer in two weeks, because it seems like its the only way they will communicate with me, is through this platform.<br> <br> My phone has been in for repairs for a full two weeks, to fix a screen. No one has contacted me to inform me about the progress of my repair job. I have been left in the dark. Its ***** and unfair, when it comes to deducting premiums, 24 Hour Mobility is incredibly efficient can the same apply to delivering the service?<br> <br> Your motto is \be remarkable"please for once just surprise me and actually \""be remarkable\"""