LM
Lungelo M
1 reviews | Active since Feb 2019
20 Feb 2019, 12:26
APPAULING CUSTOMER SERVICE FINRITE INSURANCE COMPANY
I AM APPALLED BY THE SERVICE I HAVE RECEIVES FROM FINRITE CELLPHONE INSURERS. THE CUSTOMER SERVICE AGENTS AT THEIR CALL CENTER HAVE NO REGARD FOR CLIENTS CALLING IN TO INQUIRE OF THEIR CLAIMS PROCESS. I WAS PROMISED THAT MY PHONE WOULD BE DELIVERED BUT TILL TODAY IT HAS NOT BEEN DELIVERED. THE CALL CENTER TEAM LEADERS ARE ALWAYS UNAVAILABLE TO HANDLE CALL ESCALATIONS ALL THAT THE AGENTS DO IS HANG ON YOU.
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Replies (1)24Hour Mobility Cellphone Insurance's replyOfficial
20 Feb 2019, 16:11Good afternoon Lungelo
Thank you very much for the above, however 24 Hour Mobility is not affiliated with Finrite Administrators.
I recommend contacting your broker in order to assist you and resolve your claim for you.
Kind regards,
Ruark Jewell
Thank you very much for the above, however 24 Hour Mobility is not affiliated with Finrite Administrators.
I recommend contacting your broker in order to assist you and resolve your claim for you.
Kind regards,
Ruark Jewell
24Hour Mobility Cellphone Insurance's reply20 Feb 2019, 16:11
Official
Good afternoon Lungelo
Thank you very much for the above, however 24 Hour Mobility is not affiliated with Finrite Administrators.
I recommend contacting your broker in order to assist you and resolve your claim for you.
Kind regards,
Ruark Jewell
Thank you very much for the above, however 24 Hour Mobility is not affiliated with Finrite Administrators.
I recommend contacting your broker in order to assist you and resolve your claim for you.
Kind regards,
Ruark Jewell
