Absolute terrible service! Will never use 24 hour mobility again!

<p>After attempting to contact 24 hour Mobility Cellphone Insurance numerous times and emailing them numerous times we have not received any response. The only way we do get a response is through Hello Peter. But after that nothing happens. I have complained twice already. We have sent through a request for claim on the 12th of December already. The claim was oonly sent through on the 2nd of January as we have not received any claim forms before then. We have still not received anything yet. Everytime i sit on the phone the time gets extended even more. Or the phone just gets cut off. We have now cancelled the insurance the 27th of January already but also have not received a response as yet. This is absolutely pathetic. i would never recommend them to anyone or ever use them again. </p>