24 hour mobility sucks

Worst experience ever, I'm waiting for almost 2 years for my claim to be finalized. I've spoken to so many people but not 1 manager has called me yet. I've been a client for over 10 years but this company doesn't care about the customers. They only call when a debit order doesn't go off! I was promised a phone 6 months ago , I'm still waiting, the excuse is the phone is not available but was given as an option.... I will never recomme anyone to take this insurance!!!