WORST SERVICE EVER!

My car insurance company is Absa. TWO weeks ago ******* broke into my car. After submitting twice the same claim, after numeorus complaints ABSA and 24 Fix contacted me, with the excuse they cant get a hold of me. To now they have not send the proof of them not getting hold of me. It is an absolute LIE. Eventually aft 9 days of the incident we arranged with 24 Fix to come and fix my window. They promised to contact me as to arrange a time. Today 11 days later, just before 15h00, while sitting at work they phoned and told me they are allmost at my home to fix my window as our appointment is at 15h00. I HAVE NOT MADE ANY APPOINTMENT AS NO ONE CONTACTED ME!!!! I then asked they come at 17h00 when im at home. They promised they will be there at 17h00, to fix the window, allthough the smash and grab could only be done the next day. I rushed home to be here before 17h00. NO ONE HAS TURNED UP.<br> <br> Im driving now for allmost two weeks with a broken window. <br> <br> Then they also want you to pay the excess before fixing it! <br> <br> HOW PATHETIC IS THAT! <br> <br> WORST SERVICE EVER!<br>