wG
wesley G
1 reviews | Active since Sept 2011
02 Mar 2015, 09:48
no correspondence at all
I had logged an insurance claim 24th February for my driver window as it was smashed. I have not received one phone call from fix 24 in the last week. I have had to phone everyday to not only be updated on the process but to source stock and organise stock for my window. I am all round not happy with the service I have received and although I have sourced stock and done all the work I still have no window. I am forced to just fit a window independently and invoice 24th as I can not afford to not have a window
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24Fix's replyOfficial
02 Mar 2015, 10:00Hello wesleygreybe,
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
We have referred your complaint to our customer care department to investigate urgently, and one of our consultants will be in contact with you to address.
Kind Regards
24Fix Customer Care
***
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
We have referred your complaint to our customer care department to investigate urgently, and one of our consultants will be in contact with you to address.
Kind Regards
24Fix Customer Care
***
Best regards,
24Fix's reply02 Mar 2015, 10:00
Official
Hello wesleygreybe,
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
We have referred your complaint to our customer care department to investigate urgently, and one of our consultants will be in contact with you to address.
Kind Regards
24Fix Customer Care
***
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
We have referred your complaint to our customer care department to investigate urgently, and one of our consultants will be in contact with you to address.
Kind Regards
24Fix Customer Care
***
Best regards,