7 hours to find stock

Good Day, <br> <br> Mi Way submitted my claim for a smashed windshield to 24Fix @ 9 o'clock this morning. <br> <br> Firstly, I don't receive any feedback from 24fit, even after being promised feedback after numerous calls. <br> <br> Secondly, I don't understand how it can take 7 hours to find out whether you have stock at other branches or at a supplier. <br> <br> So that I could at least be ADVISED when the windshield will be received. <br> <br> Sometimes a little information makes an angry customer, a lot happier just with feedback. <br> <br> Regards <br> <br> Kerry