MS
Marius S

1 reviews | Active since May 2019

18 Aug 2023, 19:46

Bitterly disappointed in 247 Hunter

False advertising / product specifications. Bought a bipod from the store that was clearly advertised to have soft rubber feet. When I received the product it was hard plastic making the product practically unusable on any form of shooting bench. I informed the owner of the store to which he did not even bother to respond. This is very unfortunate since I have been a regular supporter of his store and yet he can’t be bothered to respond.

0
Replies (3)
247 Hunter
247 Hunter's reply18 Aug 2023, 20:00
Official
Hi Marius. Please accept my apologies for this. I can however state that I’m not personally aware of this issue, or your email. Please resend your email to us and I will make sure we arrange for the collection of your bipod and a subsequent refund.

We sell many products and we make use of the descriptions as we get them from the suppliers as far as possible. If the rubber feet did not match the description, it’s not as a result of false advertising or any intent to mislead.

Since you are a regular supporter of our company, you should know that we pride ourselves on our turnaround times, and we look forward to resolving the matter soonest.
MS
Marius S's update18 Aug 2023, 20:13
Reviewer Update
I find it rather funny that you are not aware of this since I’ve sent more than one email to the exact same email address that you had previously corresponded with me.

As the owner of the store it is your responsibility to ensure that the products that you sell matches the advertising/description on your website.



247 Hunter
247 Hunter's reply18 Aug 2023, 20:26
Official
Hi Marius, as previously mentioned, I was personally not aware of your email. We have shared mailboxes and people with different responsibilities, it is unfortunate however that your query was not responded to.

As previously mentioned, I am more than happy to collect and refund your purchase. Please let me know.