Terrible Workmanship and Zero Accountability

I had an awful experience with 24-Hour Garage Doors and their so-called "services." It all started when I contacted them to repair my garage door motor. They came out and supposedly fixed the motherboard, but the door still had the same issue. Only later did I find out the actual problem was the power supply. I let it go and decided to give them another chance by asking for a quote to replace my garage doors.

Leslie, the person I dealt with, practically begged for the job, even going as far as to downplay negative reviews by blaming them on "jealous family members." I chose to ignore the red flags and hired them anyway. To make matters worse, I also needed vinyl flooring done, and Leslie assured me his team could handle that too.

What a mistake that was. The garage door replacement job, initially quoted to take three days, dragged on for five days with Leslie never bothering to come on-site and inspect the quality. His crew needed constant extensions and left things unfinished. They even cut a section of the wall for the door to fit and never bothered to repair it.

The vinyl flooring was an even bigger disaster. A two-day job stretched into a week, with the workers grinding and cutting on my tile floors, leaving my home covered in dust and my tiles chipped. Now, only a week later, I see the vinyl is lifting. Clearly, it wasn't properly waterproofed or installed correctly. I reached out to Leslie, who promised he’d be back to fix it, but he’s now avoiding my calls.

The workmanship was horrible, and their reliability is non-existent. I strongly advise anyone to stay far away from 24 Hour Garage Doors. They’re unprofessional, don’t respect your property, and don’t deliver on their promises.