LR
Lerato R
1 reviews | Active since Feb 2020
11 May 2023, 15:05
VERY BAD SERVICE
Very bad service, took out policy in 2021, its a struggle to get hold of them, sometimes the line its very bad, they hang up a calls, very rude. they take forever to get back to you and to send you documents. i am starting to regret taking policy with them, because if i struggle now with a mere amendments of the policy, what about claims?
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21st Century Life's replyOfficial
11 May 2023, 15:56Good day
We are sorry to hear about the bad experience you had with our reception and direct lines.
We would like to believe that the matter has been resolved. If not fully assisted kindly send us a message through the website. Our team will assist.
Once again we apologize for the inconvenience caused.
Warm regards,
21st Century Life
We are sorry to hear about the bad experience you had with our reception and direct lines.
We would like to believe that the matter has been resolved. If not fully assisted kindly send us a message through the website. Our team will assist.
Once again we apologize for the inconvenience caused.
Warm regards,
21st Century Life
21st Century Life's reply11 May 2023, 15:56
Official
Good day
We are sorry to hear about the bad experience you had with our reception and direct lines.
We would like to believe that the matter has been resolved. If not fully assisted kindly send us a message through the website. Our team will assist.
Once again we apologize for the inconvenience caused.
Warm regards,
21st Century Life
We are sorry to hear about the bad experience you had with our reception and direct lines.
We would like to believe that the matter has been resolved. If not fully assisted kindly send us a message through the website. Our team will assist.
Once again we apologize for the inconvenience caused.
Warm regards,
21st Century Life