1 reviews | Active since Mar 2025
SHOCKING SERVICE FROM 21ST CENTURY LIFE 🚨
I am deeply disappointed and frustrated with 21st Century Life for their failure to process my funeral claim on time. Despite being a loyal policyholder since 2009, my brother-in-law passed away on 21 February 2025, and to this day, the claim has not been paid. 🔴 The listed numbers online were no longer in service, and other numbers found online also didn’t work. 🔴 After multiple follow-ups with Christine and Nqobile, claim forms were only sent after repeated requests. 🔴 I was constantly told by Christine that I would receive updates, yet nothing happened. 🔴 I had to bury my loved one without receiving the payout, forcing my family to borrow money despite years of premium payments. This unacceptable service has left me heartbroken and financially burdened. Funeral policies should bring relief, not added stress during a time of grief. I urge others to think twice before trusting 21st Century Life. #21stCenturyLife #FuneralPolicyFailure #UnacceptableService #ConsumerRights #FrustratedCustomer #DoBetter
