NM
Nonkululeko M

1 reviews | Active since Mar 2019

29 Jul 2024, 14:49

21st century life poor customer service

I submitted a claim for the late mother on the 10th of July, 19 days later I'm still awaiting for the claim to be processed. Really frustrating dealing with 21st century life under written by Holland, cuz I have never missed a single payment yet I'm struggling to claim . TWN ***

0
Replies (1)
NM
Nonkululeko M's update20 Aug 2024, 08:45
Reviewer Update
Whoever reads this , just know he'll is to follow the day you need to claim from a policy with 21st century life more than 70 days later I'm not assisted and they are still deducting premiums from my bank account. Next step is to go and report them to the The Ombudsman for short term insurance.