DM
Dumizulu M
1 reviews | Active since May 2020
09 Sept 2021, 08:33
21st Century Life funeral Cover
I have a funeral policy with 21st Century Life for my mother, She passed away last week I reported that and submitted a claim, up to date they have not honour the contract, I was told their SLA is 72hours, when In contacted them they send me **** proof of payment, I am also disappointed that they can't give a call to explain them self, they just don't care, I had to go and do loan to bury my mother, Please can anyone advice with this.
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21st Century Life's replyOfficial
16 Sept 2021, 09:16Gooday Dumizulu,
We are sorry to hear about the bad experience you had with 21st Century Life claims department.
We would like to believe that the matter has been resolved and the correct proof of payment has been sent to you.
Once again we apologize for the delay of the claim benefit.
Warm regards,
21st Century Life
We are sorry to hear about the bad experience you had with 21st Century Life claims department.
We would like to believe that the matter has been resolved and the correct proof of payment has been sent to you.
Once again we apologize for the delay of the claim benefit.
Warm regards,
21st Century Life
21st Century Life's reply16 Sept 2021, 09:16
Official
Gooday Dumizulu,
We are sorry to hear about the bad experience you had with 21st Century Life claims department.
We would like to believe that the matter has been resolved and the correct proof of payment has been sent to you.
Once again we apologize for the delay of the claim benefit.
Warm regards,
21st Century Life
We are sorry to hear about the bad experience you had with 21st Century Life claims department.
We would like to believe that the matter has been resolved and the correct proof of payment has been sent to you.
Once again we apologize for the delay of the claim benefit.
Warm regards,
21st Century Life