NK
Nontokozo K

1 reviews | Active since Feb 2012

12 Apr 2022, 20:11

Inkomo benefit joined in 2017 but Mr Gumede said I did not

Is this company legitimate? After decade of paying premiums?

1. I received an SMS saying you didn’t get payment - hence this is a debit order and my account always has enough money to cover my needs. 2. I’m getting marketing calls about adding inkomo on my policy. This is a surprise to me because I upgraded to this package in 2017. 3. Your agents/consultants are very unprofessional, it’s either when you call and they pick up the phone and talk to their colleagues and drop the phone - Vukani is one of them. 4. When I had questions I was promised to be contacted back but nobody came back. Gumede, a male, whom I can’t recall his first name is one of them. 5. If this is what you are going to do when it’s time for the claim, rather bring back all my monies payed to you, your competitors can be trusted.

What is going on here?

Sent from my iPhone

Begin forwarded message:

From: Ntokozo Khambule <***> Date: 13 July 2017 at 10:32:56 SAST To: *** Subject: Re: Amendment form

Dear Sibongile

Please find hereto attached filled form for policy upgrade on both myself and my mom.

Hope all in order

Thank you Kind Regards Ntokozo Khambule Cell: *** Email: ***

On Thu, Jul 13, 2017 at 9:36 AM, <***> wrote: HI cc Please find the amendment form sign and send it back.

Thanks Regards

Sibongile Mndaweni Admin Department 21st Century Funerals Durban Tel: *** Fax: *** Email - *** Website - www.21stcenturyfunerals.co.za

-----Original Message----- From: *** [mailto:***] Sent: Thursday, July 13, 2017 9:29 AM To: *** Subject: Scan From Lexmark

Scan From Lexmark

0
Replies (1)
21st Centuary Funerals Durban
21st Centuary Funerals Durban's reply20 Apr 2022, 10:48
Official
Good day, we trust you are well. Please understand that we take these matters seriously and apologies for any inconvenience caused by it. Please may you share your policy number and phone number to this email (***) so that we may investigate the matter. Hope to hear from you soon.