mZ
marita Z
1 reviews | Active since Nov 2015
24 Mar 2025, 01:22
You will NEVER see any of your winnings.
This is a 1* review... DO. NOT. USE. THIS. SITE. You will not receive the money you won. They will send you from pillar to post with excuses, reply with generic email etc. 1xBet is full of "processing errors". I fail to see that it's complicated paying into my Skrill acct. Only my email address is required. Problem is, these sites are not regulated so they don't actually give a sh&t whether they don't pay your winnings, bcs *** are you gonna do? And I'm not even talking allot of money, it's about €60. Imagine!!! Here is South Africa we have a local sports betting site, Hollywood bets, highly recommend them, they pay out immediately 24/7, 365 (unless there is a problem with your banking institution, in which case they will communicate to you the problem). Its genuinely a pity that 1xbet is dishonest, I love the site and would have preferred to bet with them.
Helpful (0)
Replies (11)0
Replies (11)
1xbet's replyOfficial
25 Mar 2025, 13:41We’re sorry to hear about your experience. We understand how frustrating payout delays can be, and we strive to process withdrawals as quickly as possible. Sometimes, delays may occur due to verification processes, payment provider policies, or technical issues.
If your withdrawal is still pending, we encourage you to reach out to our support team with your transaction details so we can investigate further. We appreciate your feedback and will continue working to improve our services.
1xbet's reply25 Mar 2025, 13:41
Official
We’re sorry to hear about your experience. We understand how frustrating payout delays can be, and we strive to process withdrawals as quickly as possible. Sometimes, delays may occur due to verification processes, payment provider policies, or technical issues.
If your withdrawal is still pending, we encourage you to reach out to our support team with your transaction details so we can investigate further. We appreciate your feedback and will continue working to improve our services.
mZ
marita Z's updateReviewer Update
25 Mar 2025, 22:43There is nothing to investigate. You've APPROVED to pay out my winnings, yet for the FOURTH time you returned the money to my 1XBet account. You keep on telling me it's a technical issue from Skrill side. Which it's not. They do not have a technical issue. No, what it is, is a tactic that you return the money so one can play it out. I need that money desperately, shame on you it's not even a €100. What horrible people you are. Flippen heartless
mZ
marita Z's update25 Mar 2025, 22:43
Reviewer Update
There is nothing to investigate. You've APPROVED to pay out my winnings, yet for the FOURTH time you returned the money to my 1XBet account. You keep on telling me it's a technical issue from Skrill side. Which it's not. They do not have a technical issue. No, what it is, is a tactic that you return the money so one can play it out. I need that money desperately, shame on you it's not even a €100. What horrible people you are. Flippen heartless
mZ
marita Z's updateReviewer Update
25 Mar 2025, 22:44It's such a nice site. I absolutely love it. But clearly you're dishonest
mZ
marita Z's update25 Mar 2025, 22:44
Reviewer Update
It's such a nice site. I absolutely love it. But clearly you're dishonest
1xbet's replyOfficial
26 Mar 2025, 09:36Hello! It is very upsetting indeed. We recommend that you contact the Support Service by email - *** and describe the issue you've faced in more detail. They will definitely help you!
1xbet's reply26 Mar 2025, 09:36
Official
Hello! It is very upsetting indeed. We recommend that you contact the Support Service by email - *** and describe the issue you've faced in more detail. They will definitely help you!
mZ
marita Z's updateReviewer Update
26 Mar 2025, 09:48Oh no they will definitely NOT HELP ME. I have send them about countless emails every day. The only thing those dumb donkeys with generic replies tell me is that they can't speed up the process. What utter nonsense. I've never asked about speeding up the process. They've had FOUR OCCASIONS OVER TEN DAYS to deposit the money. But they keep on using this tactic by returning it to my 1xbet account instead of to Skrill. I've send them link which they can use to pay to Skrill. Customer service is useless. Useless. Useless
mZ
marita Z's update26 Mar 2025, 09:48
Reviewer Update
Oh no they will definitely NOT HELP ME. I have send them about countless emails every day. The only thing those dumb donkeys with generic replies tell me is that they can't speed up the process. What utter nonsense. I've never asked about speeding up the process. They've had FOUR OCCASIONS OVER TEN DAYS to deposit the money. But they keep on using this tactic by returning it to my 1xbet account instead of to Skrill. I've send them link which they can use to pay to Skrill. Customer service is useless. Useless. Useless
mZ
marita Z's updateReviewer Update
26 Mar 2025, 09:50It's less than a €100. They send me e-mail saying my withdrawal has been APPROVED. But they return it to my 1xbet account. That's not helping. I want to use the money, I desperately need that money
mZ
marita Z's update26 Mar 2025, 09:50
Reviewer Update
It's less than a €100. They send me e-mail saying my withdrawal has been APPROVED. But they return it to my 1xbet account. That's not helping. I want to use the money, I desperately need that money
mZ
marita Z's updateReviewer Update
26 Mar 2025, 09:51I've now reached out to Casino Guru. I'm praying he can help me. Looks like he's helped others.
mZ
marita Z's update26 Mar 2025, 09:51
Reviewer Update
I've now reached out to Casino Guru. I'm praying he can help me. Looks like he's helped others.
1xbet's replyOfficial
27 Mar 2025, 10:27Hello! Thank you for contacting us. Please provide us with your gaming ID so that we could look into the situation regarding your account and get back to you.
1xbet's reply27 Mar 2025, 10:27
Official
Hello! Thank you for contacting us. Please provide us with your gaming ID so that we could look into the situation regarding your account and get back to you.
mZ
marita Z's updateReviewer Update
27 Mar 2025, 15:55***
mZ
marita Z's update27 Mar 2025, 15:55
Reviewer Update
***
mZ
marita Z's updateReviewer Update
27 Mar 2025, 16:00Now the did it AGAIN. Returned the money to my gaming account. This is the fifth time. No way anyone should gamble with these blatant dishonest site
mZ
marita Z's update27 Mar 2025, 16:00
Reviewer Update
Now the did it AGAIN. Returned the money to my gaming account. This is the fifth time. No way anyone should gamble with these blatant dishonest site
1xbet's replyOfficial
31 Mar 2025, 12:20Hello marita zietsman,
We are very sorry for the inconvenience caused.
Unfortunately, the operator’s refusal means that the withdrawal denial comes from the bank/payment system, not from our side. Possible reasons for that could include:
- Incorrect bank account details — please ensure that all details entered in your request are correct and match the card/account information.
- Exceeding the monthly transfer limit to the recipient’s account — check in your bank/payment system settings if the limit has been exceeded.
- Technical issues on the side of the bank/payment system — in this case, since the issues are not on our side, we are unable to guarantee the speed of service restoration. Therefore, you also consider using other banking methods for withdrawal.
We are very sorry for the inconvenience caused.
Unfortunately, the operator’s refusal means that the withdrawal denial comes from the bank/payment system, not from our side. Possible reasons for that could include:
- Incorrect bank account details — please ensure that all details entered in your request are correct and match the card/account information.
- Exceeding the monthly transfer limit to the recipient’s account — check in your bank/payment system settings if the limit has been exceeded.
- Technical issues on the side of the bank/payment system — in this case, since the issues are not on our side, we are unable to guarantee the speed of service restoration. Therefore, you also consider using other banking methods for withdrawal.
1xbet's reply31 Mar 2025, 12:20
Official
Hello marita zietsman,
We are very sorry for the inconvenience caused.
Unfortunately, the operator’s refusal means that the withdrawal denial comes from the bank/payment system, not from our side. Possible reasons for that could include:
- Incorrect bank account details — please ensure that all details entered in your request are correct and match the card/account information.
- Exceeding the monthly transfer limit to the recipient’s account — check in your bank/payment system settings if the limit has been exceeded.
- Technical issues on the side of the bank/payment system — in this case, since the issues are not on our side, we are unable to guarantee the speed of service restoration. Therefore, you also consider using other banking methods for withdrawal.
We are very sorry for the inconvenience caused.
Unfortunately, the operator’s refusal means that the withdrawal denial comes from the bank/payment system, not from our side. Possible reasons for that could include:
- Incorrect bank account details — please ensure that all details entered in your request are correct and match the card/account information.
- Exceeding the monthly transfer limit to the recipient’s account — check in your bank/payment system settings if the limit has been exceeded.
- Technical issues on the side of the bank/payment system — in this case, since the issues are not on our side, we are unable to guarantee the speed of service restoration. Therefore, you also consider using other banking methods for withdrawal.