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1 reviews | Active since Jul 2025

09 Jul 2025, 15:43

**** WARNING – 1xBet STOLE My Money, Then Blamed Me!

I deposited 26.63 EUR into my 1xBet account (ID: ***) on 10/12/2024 at 02:46 using CapitecBank. The money was deducted instantly from my bank, but my 1xBet balance was never credited.

Since then, I’ve been contacting 1xBet support over and over for MONTHS, providing bank statements, transaction IDs, and proof of payment. Their support team either ignored me or stalled with empty promises.

And now—after months of me begging them to fix it—they had the nerve to send me this insulting, copy-paste reply:

"Thank you for your patience. Please note that deposit history older than 3 months is automatically deleted from our system, and as a result, we are unable to retrieve or process requests for deposits made beyond this time frame. Unfortunately, this means we cannot assist with your request for the payment made on 10/12/2024. We apologize for the inconvenience and appreciate your understanding. If you need any further assistance, feel free to reach out! ❤️"

Let’s be clear: ✅ They took my money. ✅ They refused to credit my account. ✅ They delayed and ignored me until they could claim their own records were “deleted.” ✅ Then they closed the case with a **** “apology” and a cutesy heart emoji!

This is blatant theft, plain and simple. They’re running a predatory **** that preys on customers hoping they’ll give up.

If you’re considering 1xBet, RUN the other way. This is one of the most dishonest, shady, ************* betting companies I have ever dealt with.

I strongly urge everyone to avoid them, spread the word, and help expose their shameless tactics.

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Replies (1)
1xbet
1xbet's reply10 Jul 2025, 09:24
Official
Hello,
We’re truly sorry to hear about the delay with your deposit.
Could you please confirm if you’ve already contacted our customer support team and provided them with a screenshot of your deposit? If so, kindly share the ticket number with us.
Additionally, please send a clear screenshot of the transaction, showing the following details:
  • Date and time
  • Deposit amount
  • Sender’s and receiver’s details
Once we receive all the necessary information, our specialists will review your request in the order it was received and will make sure to assist you in locating your funds.
We look forward to your reply.