D
Dzivhuluwani
1 reviews | Active since Sept 2022
24 Oct 2023, 18:20
Very bad service
This guys are ****mers, i won several times as per their app results but when i contact them they tell me the results are only for informational purpose... if there was a 0 star was going to put 0 because they dont desrve my 1 star
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Replies (1)0
Replies (1)1xbet's replyOfficial
24 Feb 2025, 09:56Dear Dzivhuluwani, We understand your frustration and would like to clarify how bet settlements work. The results displayed in the app are for informational purposes and are based on data received from official sources. However, the final settlement of bets is always done according to the official match results provided by the event organizers. In cases of discrepancies, the settlement is determined based on the data from whoscored.com or by reviewing the official match broadcast. If you believe your bets were settled incorrectly, we encourage you to contact our support team via ***, providing your bet details. We will be happy to review your case and clarify the settlement. We appreciate your feedback and remain committed to ensuring a fair and transparent betting experience for all users. Best regards,The 1xBet Team
1xbet's reply24 Feb 2025, 09:56
Official
Dear Dzivhuluwani, We understand your frustration and would like to clarify how bet settlements work. The results displayed in the app are for informational purposes and are based on data received from official sources. However, the final settlement of bets is always done according to the official match results provided by the event organizers. In cases of discrepancies, the settlement is determined based on the data from whoscored.com or by reviewing the official match broadcast. If you believe your bets were settled incorrectly, we encourage you to contact our support team via ***, providing your bet details. We will be happy to review your case and clarify the settlement. We appreciate your feedback and remain committed to ensuring a fair and transparent betting experience for all users. Best regards,The 1xBet Team
