SM
Steve M
1 reviews | Active since Feb 2022
11 Feb 2023, 08:53
Pure ********. Can’t withdraw my money
These guys are ********. I deposited money using Mybux, I won some cash and wanted to withdraw but now all of a sudden Mybux does not appear as a withdrawal method but is is available as a deposit method. That’s crazy right. 1XBet policy is clear that you can only withdraw funds using the same method you used to deposit. Now, how do I withdraw if the method I used is not there for withdrawals. I didn’t have these issues at first, but now that I keep winning they decided to remove this as a withdrawal method. I contacted Mybux and they told me that 1XBet needs to activate Mybux on their side
Helpful (0)
Replies (1)0
Replies (1)1xbet's replyOfficial
24 Feb 2025, 10:41Dear Steve,
We understand your frustration and apologize for any inconvenience this has caused.
Please note that payment methods may sometimes become temporarily unavailable for withdrawals due to technical issues on the provider's side. Once these issues are resolved, the method will be restored in the withdrawal section.
Additionally, not all deposit methods support withdrawals. In such cases, we recommend using an alternative withdrawal method. To do this, you can make a small deposit using a new method and then contact our Security Department via email at *** to request confirmation of this method for withdrawals.
If you need further assistance, our support team is always available to help.
Best regards,
The 1xBet Team
1xbet's reply24 Feb 2025, 10:41
Official
Dear Steve,
We understand your frustration and apologize for any inconvenience this has caused.
Please note that payment methods may sometimes become temporarily unavailable for withdrawals due to technical issues on the provider's side. Once these issues are resolved, the method will be restored in the withdrawal section.
Additionally, not all deposit methods support withdrawals. In such cases, we recommend using an alternative withdrawal method. To do this, you can make a small deposit using a new method and then contact our Security Department via email at *** to request confirmation of this method for withdrawals.
If you need further assistance, our support team is always available to help.
Best regards,
The 1xBet Team
