OA
Ofentse A
1 reviews | Active since Apr 2022
22 Apr 2022, 23:50
Not Settling Bets
The service to settle bet is poor i have been waiting for a bet to be settled for over 48 hours now and the official results were out yesterday already after the games, they don’t take care of their customers they respond to mails after 5/6 days
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1xbet's replyOfficial
24 Feb 2025, 11:06We apologize for the delay in settling your bet and understand how frustrating this can be. Please note that, according to our betting rules, bets can only be settled after the official match protocol is published by the event organizers. While this usually happens shortly after a game ends, in some cases, there may be delays due to the verification process. We also strive to respond to all customer inquiries as quickly as possible, but response times may vary depending on the volume of requests. We hope that we were able to resolve your doubts and concerns. Your feedback is important to us, and we remain committed to improving our services to provide a better experience for all our users. Best regards,The 1xBet Team
Best regards,
1xbet's reply24 Feb 2025, 11:06
Official
We apologize for the delay in settling your bet and understand how frustrating this can be. Please note that, according to our betting rules, bets can only be settled after the official match protocol is published by the event organizers. While this usually happens shortly after a game ends, in some cases, there may be delays due to the verification process. We also strive to respond to all customer inquiries as quickly as possible, but response times may vary depending on the volume of requests. We hope that we were able to resolve your doubts and concerns. Your feedback is important to us, and we remain committed to improving our services to provide a better experience for all our users. Best regards,The 1xBet Team
Best regards,