PD
Paul D
1 reviews | Active since May 2021
07 Feb 2022, 20:54
Lack of interaction and service with 1xbet
I was on chat for over an hour and all i received was generic copy/paste messages. I was not helped. I was trying to deposit. You'd think that would be a priority. No customer service here. Go elsewhere.
Helpful (0)
Replies (2)0
Replies (2)
1xbet's replyOfficial
24 Feb 2025, 11:13Dear Paul,
We apologize for the frustration you experienced during your chat session. Providing efficient and personalized support is a top priority for us, and we understand how frustrating it can be to receive generic responses when you're trying to resolve an important issue like making a deposit.
We apologize for the frustration you experienced during your chat session. Providing efficient and personalized support is a top priority for us, and we understand how frustrating it can be to receive generic responses when you're trying to resolve an important issue like making a deposit.
Please rest assured that we are actively working to improve the quality of our customer service, and we appreciate your feedback. If you're still facing issues with your deposit, we recommend contacting our support team via email at ***, providing the details of the issue, and we’ll make sure to address it promptly.
We value your input and hope to have the opportunity to assist you better in the future.
Best regards,
The 1xbet Team
Best regards,
The 1xbet Team
1xbet's reply24 Feb 2025, 11:13
Official
Dear Paul,
We apologize for the frustration you experienced during your chat session. Providing efficient and personalized support is a top priority for us, and we understand how frustrating it can be to receive generic responses when you're trying to resolve an important issue like making a deposit.
We apologize for the frustration you experienced during your chat session. Providing efficient and personalized support is a top priority for us, and we understand how frustrating it can be to receive generic responses when you're trying to resolve an important issue like making a deposit.
Please rest assured that we are actively working to improve the quality of our customer service, and we appreciate your feedback. If you're still facing issues with your deposit, we recommend contacting our support team via email at ***, providing the details of the issue, and we’ll make sure to address it promptly.
We value your input and hope to have the opportunity to assist you better in the future.
Best regards,
The 1xbet Team
Best regards,
The 1xbet Team
PD
Paul D's updateReviewer Update
24 Feb 2025, 11:41i think the fact that it took you 3 yrs to respond to my complaint about response times just serves to underline the original point. I closed my account years ago.
PD
Paul D's update24 Feb 2025, 11:41
Reviewer Update
i think the fact that it took you 3 yrs to respond to my complaint about response times just serves to underline the original point. I closed my account years ago.