KP
Kabelo P
1 reviews | Active since Feb 2020
06 Apr 2022, 13:10
Bad service
They do not respond to important emails and they are chat staff send repetitive copy and paste texts when enquiring about certain things. They have no clue what they are doing at their customer service.
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1xbet's replyOfficial
24 Feb 2025, 11:09We’re sorry to hear that your experience with our customer support has not met your expectations. Our goal is to provide clear and helpful assistance to all users, and we understand how frustrating it can be when responses feel repetitive or do not fully address your concerns. We continuously work on improving our support quality and response times to ensure that inquiries are handled more efficiently and effectively. If you have an unresolved issue, we encourage you to reach out via email at ***, providing all relevant details so our team can assist you properly. We value your feedback and will do our best to improve your experience moving forward. Best regards,The 1xBet Team
1xbet's reply24 Feb 2025, 11:09
Official
We’re sorry to hear that your experience with our customer support has not met your expectations. Our goal is to provide clear and helpful assistance to all users, and we understand how frustrating it can be when responses feel repetitive or do not fully address your concerns. We continuously work on improving our support quality and response times to ensure that inquiries are handled more efficiently and effectively. If you have an unresolved issue, we encourage you to reach out via email at ***, providing all relevant details so our team can assist you properly. We value your feedback and will do our best to improve your experience moving forward. Best regards,The 1xBet Team