mZ
marita Z
1 reviews | Active since Nov 2015
29 Mar 2025, 19:23
AVOID, THEY DON'T PAY OUT
This site deserves a minus rating. It's actually a nice platform, I love the games etc, but they don't pay out your winnings. It's been weeks and my money has been returned to my gaming account SIX times. Claiming the "technical issues" are with Skrill. I've created a link on Skrill, send it to "customer support", but still nothing. NADA. NIEKS. Shame on them, it's less than a €100, such a small amount of money. If they ever pay, o will update my reviews, yes reviews. On every platform I can complain. Really, 1xBet, just pay out the money I won.
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1xbet's replyOfficial
31 Mar 2025, 10:04We’re very sorry to hear about your experience. We understand how frustrating it must be to deal with delays in withdrawals, especially after a win. We recommend continuing to reach out to customer support and ensuring all the necessary steps have been followed for processing the payment. Sometimes, there are issues that may take a little more time to resolve, but your case should absolutely be handled promptly. If you're still encountering difficulties, we suggest escalating the issue or requesting a specific update regarding your payout. We truly hope it’s resolved soon and that your experience with us improves. Thank you for your patience.
1xbet's reply31 Mar 2025, 10:04
Official
We’re very sorry to hear about your experience. We understand how frustrating it must be to deal with delays in withdrawals, especially after a win. We recommend continuing to reach out to customer support and ensuring all the necessary steps have been followed for processing the payment. Sometimes, there are issues that may take a little more time to resolve, but your case should absolutely be handled promptly. If you're still encountering difficulties, we suggest escalating the issue or requesting a specific update regarding your payout. We truly hope it’s resolved soon and that your experience with us improves. Thank you for your patience.