SL
Samuel L
1 reviews | Active since Dec 2022
03 Jul 2025, 18:15
1xBet Decline Withdrawal of Winnings
1xBet do not want to release my winnings. I deposited using Skrill into my 1xBet account. After winning I wanted to withdraw. I have been getting withdrawal declined by operator error for more than 5 days now. I have been contacting them everyday and their agents are unable tohelp. Be careful of 1xBet. So Ijust gave up and cut my loss.They will run with your money.
Helpful (0)
Replies (3)0
Replies (3)
1xbet's replyOfficial
04 Jul 2025, 09:41 Hello
We are very sorry for the inconvenience caused.
Unfortunately, the operator’s refusal means that the withdrawal denial comes from the bank/payment system, not from our side. Possible reasons for that could include:
- Incorrect bank account details — please ensure that all details entered in your request are correct and match the card/account information.
- Exceeding the monthly transfer limit to the recipient’s account — check in your bank/payment system settings if the limit has been exceeded.
- Technical issues on the side of the bank/payment system — in this case, since the issues are not on our side, we are unable to guarantee the speed of service restoration. Therefore, you also consider using other banking methods for withdrawal.
To better understand the reason for the denial, we need more details, such as your player ID and withdrawal request number. To investigate the reason for the denial and resolve the issue, please contact our support team at *** and provide all details that will help us identify you and your request, and we will definitely assist in resolving the situation.
Looking forward to your reply!
We are very sorry for the inconvenience caused.
Unfortunately, the operator’s refusal means that the withdrawal denial comes from the bank/payment system, not from our side. Possible reasons for that could include:
- Incorrect bank account details — please ensure that all details entered in your request are correct and match the card/account information.
- Exceeding the monthly transfer limit to the recipient’s account — check in your bank/payment system settings if the limit has been exceeded.
- Technical issues on the side of the bank/payment system — in this case, since the issues are not on our side, we are unable to guarantee the speed of service restoration. Therefore, you also consider using other banking methods for withdrawal.
To better understand the reason for the denial, we need more details, such as your player ID and withdrawal request number. To investigate the reason for the denial and resolve the issue, please contact our support team at *** and provide all details that will help us identify you and your request, and we will definitely assist in resolving the situation.
Looking forward to your reply!
1xbet's reply04 Jul 2025, 09:41
Official
Hello
We are very sorry for the inconvenience caused.
Unfortunately, the operator’s refusal means that the withdrawal denial comes from the bank/payment system, not from our side. Possible reasons for that could include:
- Incorrect bank account details — please ensure that all details entered in your request are correct and match the card/account information.
- Exceeding the monthly transfer limit to the recipient’s account — check in your bank/payment system settings if the limit has been exceeded.
- Technical issues on the side of the bank/payment system — in this case, since the issues are not on our side, we are unable to guarantee the speed of service restoration. Therefore, you also consider using other banking methods for withdrawal.
To better understand the reason for the denial, we need more details, such as your player ID and withdrawal request number. To investigate the reason for the denial and resolve the issue, please contact our support team at *** and provide all details that will help us identify you and your request, and we will definitely assist in resolving the situation.
Looking forward to your reply!
We are very sorry for the inconvenience caused.
Unfortunately, the operator’s refusal means that the withdrawal denial comes from the bank/payment system, not from our side. Possible reasons for that could include:
- Incorrect bank account details — please ensure that all details entered in your request are correct and match the card/account information.
- Exceeding the monthly transfer limit to the recipient’s account — check in your bank/payment system settings if the limit has been exceeded.
- Technical issues on the side of the bank/payment system — in this case, since the issues are not on our side, we are unable to guarantee the speed of service restoration. Therefore, you also consider using other banking methods for withdrawal.
To better understand the reason for the denial, we need more details, such as your player ID and withdrawal request number. To investigate the reason for the denial and resolve the issue, please contact our support team at *** and provide all details that will help us identify you and your request, and we will definitely assist in resolving the situation.
Looking forward to your reply!
SL
Samuel L's updateReviewer Update
04 Jul 2025, 10:06Your system requires that I withdraw using the same method I used to deposit. I deposited using Skrill. I wanted to withdraw to my Skrill account. Your agents kept on consulting their colleagues in the background who said theyhave resolved the problem, but that has never been the case. I'm just told to wait for 48 hours all the time. So I gave up regard that as money lost. You can check the chat history for account number ***. The last communication was thattheywill manually process the withdrawal, to this end nothing has happened.
SL
Samuel L's update04 Jul 2025, 10:06
Reviewer Update
Your system requires that I withdraw using the same method I used to deposit. I deposited using Skrill. I wanted to withdraw to my Skrill account. Your agents kept on consulting their colleagues in the background who said theyhave resolved the problem, but that has never been the case. I'm just told to wait for 48 hours all the time. So I gave up regard that as money lost. You can check the chat history for account number ***. The last communication was thattheywill manually process the withdrawal, to this end nothing has happened.
1xbet's replyOfficial
07 Jul 2025, 15:48 We have been informed by our security team that the original birth certificate is still pending. Kindly provide your original documents in order to proceed with the approval
1xbet's reply07 Jul 2025, 15:48
Official
We have been informed by our security team that the original birth certificate is still pending. Kindly provide your original documents in order to proceed with the approval