KM
Kgodisho M
1 reviews | Active since Nov 2024
14 Jun 2025, 19:59
1xbet are ****mers!
Absolutely disappointing, I made a deposit using crypto via their app and it never reflected and when I let them know about my experience they make me wait 2 months to investigate only to tell me that the deposit address doesn’t belong to them. ****MERS!
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Replies (1)
1xbet's replyOfficial
16 Jun 2025, 10:00 Hello
We're truly sorry to hear about your deposit delay.
Could you tell us if you contacted customer support, and provided them with a screenshot of your deposit to resolve the issue?
If not yet, we recommend that you contact them as soon as possible via this email ***, and send a detailed transaction screenshot showing the following details:
- date and time
- deposit amount
- sender's and receiver's details.
Afer receiving all the necessary information our specialists will review your request in the order of arrival, and will definitely help you get your funds.
Looking forward to your reply!
We're truly sorry to hear about your deposit delay.
Could you tell us if you contacted customer support, and provided them with a screenshot of your deposit to resolve the issue?
If not yet, we recommend that you contact them as soon as possible via this email ***, and send a detailed transaction screenshot showing the following details:
- date and time
- deposit amount
- sender's and receiver's details.
Afer receiving all the necessary information our specialists will review your request in the order of arrival, and will definitely help you get your funds.
Looking forward to your reply!
1xbet's reply16 Jun 2025, 10:00
Official
Hello
We're truly sorry to hear about your deposit delay.
Could you tell us if you contacted customer support, and provided them with a screenshot of your deposit to resolve the issue?
If not yet, we recommend that you contact them as soon as possible via this email ***, and send a detailed transaction screenshot showing the following details:
- date and time
- deposit amount
- sender's and receiver's details.
Afer receiving all the necessary information our specialists will review your request in the order of arrival, and will definitely help you get your funds.
Looking forward to your reply!
We're truly sorry to hear about your deposit delay.
Could you tell us if you contacted customer support, and provided them with a screenshot of your deposit to resolve the issue?
If not yet, we recommend that you contact them as soon as possible via this email ***, and send a detailed transaction screenshot showing the following details:
- date and time
- deposit amount
- sender's and receiver's details.
Afer receiving all the necessary information our specialists will review your request in the order of arrival, and will definitely help you get your funds.
Looking forward to your reply!