1st Contact
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
1st Contact
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About 1st Contact
How is 1st Contact rated on Hellopeter?
Hellopeter has tracked 1st Contact across 7 reviews. 1st Contact hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used 1st Contact? Write a review to help others decide.
Recent reviews (1)
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Used this business recently? Share your experience to help others decide.
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Olebogeng M
1 reviews | Active since Apr 2018
18 Dec 2025, 12:17
Worst customer care service
Submitted my claim on the 16 November through the App and uploaded the mileage, disc and photos. The claim assessor has not even called me once or sent an email regarding the status of the claim. Then received a whatsapp text on the 17 December after a whole month from some company to upload the same things again ! Worst of all the claims process has not been explained. What is the point of using the App if the same information/documents provided are ignored. The service is beyond terrible.
Helpful (0)
|Replies (0)OM
Olebogeng M
1 reviews | Active since Apr 2018
18 Dec 2025, 12:17
Worst customer care service
Submitted my claim on the 16 November through the App and uploaded the mileage, disc and photos. The claim assessor has not even called me once or sent an email regarding the status of the claim. Then received a whatsapp text on the 17 December after a whole month from some company to upload the same things again ! Worst of all the claims process has not been explained. What is the point of using the App if the same information/documents provided are ignored. The service is beyond terrible.
0
Replies (0)