Stay away and contact the recovery agency inw.today if you've been ****med

I tried to submit a withdrawal request a few times. The first few times it was rejected because I chose the 'wrong withdrawal method'. It felt like they did not want to tell me what was the correct withdrawal method for my account but were just happy to simply be able to reject it. This time I did my research and figured out what I think is the right withdrawal method. Now there was no answer for about 3 weeks! I submitted an enquiry to the support team about that, and no answer to that as well! I then submitted another enquiry at the agency inw.today and filed my case there, i got answers there and within that week my money was tracked and returned. I simply got it back my way, why won't you let me??