1 reviews | Active since Jan 2014
Your website is wrong!!!!!!
<p>I have been sent on a wild goosechase which probably cost me about R100 extra in petrol. 1life website "find a lab" is COMPLETELY put of date. You have a link pharmacy in bedfordview and another in primrose that are not doing tests for you BUT yet they are on your website as a place to go!! I was even sent to this pharmacy by your customer service agent, thats means your own staff don't even know where to get tested! Shocking for a company like yours! You should reimburse me the petrol I spent following false information on your website and through your own customer service! Is it really that difficult to update your website and staff. Wow guys really really bad service, makes me very worried about having life insurance with you when your organisation is clearly in a complete mess!!!!!</p>
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Resolutions Team.
Best regards,
Thank you for bringing this matter to our attention.
We are currently investigating this matter and feedback will be provided to you in due course.
For any more queries regarding this, please contact our Resolution Department on ***.
Kind regards
Resolutions Team.
Best regards,
