SN
Sinovuyo N

1 reviews | Active since Feb 2015

20 Feb 2015, 08:15

Wrong debit order date

I got an sms that my policy has not been paid for March 2015 but I did not get paid yet. Apparently I changed the debit order date in December since I was getting paid on the 15th, I then asked the consultant to change it back to the 25th in January but she did not, so I called then I got through to Wayne he was apologetic about the matter and he changed my debit order date as I requested.<br> <br> Keep up the good work Wayne!!!!!

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Replies (1)
1Life
1Life's reply20 Feb 2015, 09:32
Official
Hello LikhonaN,

Thank you for taking the time to compliment Wayne on the service you received from him.

We are delighted to know that he resolved your query in a satisfactory manner.

1Life strives to maintain the same level of service at all times.

It will be a pleasure to share your kind words with Wayne and the rest of the 1Life Team.

Kind Regards,
Kenan Angrik.

Best regards,