LN
Lelo N

1 reviews | Active since Jan 2019

13 Feb 2022, 13:57

Worst insurance company ever

Y’all are a ****ty company shame. When someone signs up with you guys, the information required isn’t that much and everything explained also isn’t a lot, y’all are also quick to take the money. Once it’s time for payout, y’all are suddenly requesting stupid endless documents that don’t even make sense. Asking for records that backdate to 2013. How the hell is one supposed to obtain someone else’s documents that go that way back. Y’all are very unfair when it comes to claims but I guess it’s just also your way here of escaping from any payouts. More like a **** to me! I’m removing the rest of my family from this company.

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Replies (1)
1Life
1Life's reply14 Feb 2022, 08:14
Official
Hi Nombulelo,

Thank you for bringing this matter to our attention. Please note that a resolutions officer to assist you in this matter.

Kind regards,
The 1Life Team.