1 reviews | Active since Aug 2025
Worst experience ever
Again same issue 😪 who can assist me regarding this because my granny is 72 years she cant take anymore stress every month 1 life is taking money 2nd time now but they claim it was cancelled in June yesterday they acted like they will refund we still waiting instead they did it again
Hi Lelethu,
Thank you for bringing this matter to our attention.
We are sorry to hear about your experience and the concerns you have raised regarding the deductions from your grandmother's account and the outstanding refund. We understand your frustration, especially as you believe the policy was previously cancelled and the matter remains unresolved.
A Resolution Officer will assist you further by investigating your concerns.
Kind regards,
1Life Team
Hi Lelethu,
Thank you for bringing this matter to our attention.
We are sorry to hear about your experience and the concerns you have raised regarding the deductions from your grandmother's account and the outstanding refund. We understand your frustration, especially as you believe the policy was previously cancelled and the matter remains unresolved.
A Resolution Officer will assist you further by investigating your concerns.
Kind regards,
1Life Team