CM
Cathness M
1 reviews | Active since Nov 2015
20 Nov 2015, 16:04
Wonderful Client Service
Bought a life policy from Budget Insurance and had a few follow up questions which the service agent handled in a very friendly, yet professional and efficient manner. Even going the extra mile by escalating a request handled by another department and not just handing me the number or transferring my call. Overall great service.
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1Life's replyOfficial
23 Nov 2015, 10:13Hello Cathness,
Thank you for taking the time to compliment Nonkululeko on the great service she provided to you.
We are happy to know that she was friendly and went the extra mile to assist you with your query.
1Life strives to maintain the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Nonkululeko and the rest of the 1Life Team.
Kind Regards,
Resolutions Team.
Thank you for taking the time to compliment Nonkululeko on the great service she provided to you.
We are happy to know that she was friendly and went the extra mile to assist you with your query.
1Life strives to maintain the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Nonkululeko and the rest of the 1Life Team.
Kind Regards,
Resolutions Team.
1Life's reply23 Nov 2015, 10:13
Official
Hello Cathness,
Thank you for taking the time to compliment Nonkululeko on the great service she provided to you.
We are happy to know that she was friendly and went the extra mile to assist you with your query.
1Life strives to maintain the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Nonkululeko and the rest of the 1Life Team.
Kind Regards,
Resolutions Team.
Thank you for taking the time to compliment Nonkululeko on the great service she provided to you.
We are happy to know that she was friendly and went the extra mile to assist you with your query.
1Life strives to maintain the same level of service during every customer interaction.
It will be a pleasure to share your kind words with Nonkululeko and the rest of the 1Life Team.
Kind Regards,
Resolutions Team.